Understanding the claim process is essential to ensuring your loved ones feel supported when it matters most. Fortunately, life insurance claims in New Zealand are generally straightforward.
Here’s what the process typically looks like:
Notification: The insurer is notified of the policyholder’s passing.
Documentation: The beneficiary submits a claim form, along with a death certificate and other supporting documents.
Assessment: The insurer reviews the claim. If the policy is valid and premiums are up to date, the claim is usually approved quickly.
Payout: Once approved, the lump sum payment is made to the beneficiary. This can happen within a few weeks.
Having a trusted adviser can make a huge difference. They can help gather paperwork, communicate with the insurer, and make sure your family gets the support they need. It's about making a difficult time just a little bit easier.
