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Disclosure Statement 

Name: Adam Sutcliffe 
FSP Number: FSP1004670 
Phone: 027 894 4335 
Email: adam@abcinsurance.co.nz 
Address: 5 Stratford Way, Rangiora, 7400 

I am a financial adviser and provide advice on behalf of ABC Insurance Limited Trading As ABC Insurance & KiwiSaver (FSP1010675), who are licensed as a Financial Advice Provider by the Financial Markets Authority. 

Both ABC Insurance and I are registered on the financial service providers registry which can be viewed at fsp register.companiesoffice.govt.nz 

I Work For You 

As a Financial Adviser, it is my duty to abide by the Code of Conduct for Financial Service Providers. 

I am paid by the providers for the services I provide, however, it is you that I work for. To ensure that I put your interests ahead of my own, I follow a 6-step advice process when providing personalised financial advice which is based on your individual goals and needs. 

I provide all of my recommendations in writing so that you have the opportunity to ask any questions you might have before implementing any of my advice. 

ABC Insurance, and anyone who gives financial advice on our behalf, has duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice. 

My Services 

Personal Risk: (Life, Income, Disability & Health Insurances): 

I provide personalised advice that takes into account your individual circumstances to determine the personal risk products that best meet your personal goals and needs. 

My recommendation is limited to the products offered by the following companies: 

AIA, Partners Life, Chubb, Fidelity, NIB

Waiting on approval (Asteron, Southern Cross) 

To ensure that advice remains accessible, ABC Insurance does not charge an upfront fee for providing personal risk insurance advice or for implementing advice if you decide to proceed. In place of an upfront fee, ABC Insurance is paid a commission for any new insurance taken up, of between 0% and 240% of the first year's premium, depending on which insurance company you take out cover with. 

From year two, ABC Insurance may then receive an annual commission of between 0% and 25% of the premium for the time ABC Insurance remains the servicing adviser on the policy. I will confirm the amount of commission ABC Insurance will receive when I provide my recommendation to you. 

KiwiSaver: 

I am able to provide a generalised advice service for KiwiSaver products. This involves discussing what level of financial risk you are comfortable with and recommending a fund type that best matches your attitude toward risk and the length of time until you plan on accessing your funds (from conservative through to aggressive).

I am able to provide a generalised advice service for KiwiSaver products. This involves discussing what level of financial risk you are comfortable with and recommending a fund type that best matches your attitude toward risk and the length of time until you plan on accessing your funds (from conservative through to aggressive). 

Once you confirm what type of fund you wish to proceed with, I will show you the relevant funds available to you through the providers I work with: 

Booster, Pathfinder, Milford, Generate

Depending on which provider you choose to go with, ABC Insurance can be paid either an upfront fee of between $0 to $300 and/or a commission of between 0% and 0.50% of funds under management. I will confirm how much ABC Insurance will receive when I provide my recommendation. 

General Insurance: (Home, Contents & Car): 

Whilst I don't provide general insurance as part of my product offering, I am able to refer you to our commercial partner, Blanket Advice Limited, who have access to some of the most comprehensive policies on the market. 

If you take out a policy with Blanket on the back of my referral, I will receive a referral commission that will range from 3.7% to 6.25% of each premium, depending on which insurance products you take out cover with, after taxes and levies. 

We are required to:

Give priority to your interests by taking all reasonable steps to make sure our advice isn't materially influenced by our own interests. 

Exercise care, diligence, and skill in providing you with advice. 

Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice). 

Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should and give you suitable advice). 

How to raise a concern or complaint about my advice 

Please refer to our website at www.abcinsurance.co.nz for information in respect to making a complaint and our internal complaints process. Contact details of our external dispute resolution scheme are also available on our website. 

Conflicts of Interest

At all times, ABC Insurance Ltd will ensure that the clients best interests are first and foremost when we give advice. If a conflict does exist between the companies interests and the client’s interests, the priority will always be given to the client’s interests. Therefore we will only recommend products suitable to the client regardless of the level of commission we can receive.

For Life and Health Insurance, ABC Insurance & KiwiSaver and its advisers receive a commission from the insurance companies on whose policies we give advice. If you decide to take out insurance, the insurer will pay ABC Insurance & KiwiSaver a Commission. The amount of commission is based on the amount of premium and varies depending on which company you begin a policy with.

For KiwiSaver, ABC Insurance & KiwiSaver will receive a commission if you go ahead with the advice given and open an account with the chosen KiwiSaver provider. The commission is based on your KiwiSaver balance.

Sometimes, ABC Insurance & KiwiSaver and its advisers will receive rewards from product providers for the overall business we provide to them. This may be in the form of tickets to events, dinners out, hampers or other incentives.

To ensure that our financial advisers prioritise our clients’ interests above their own, we follow an advice process that ensures our recommendations are made on the basis of each client’s circumstances and goals. We maintain a register and keep records of any conflicts of interests and the gifts and incentives we may receive. ABC Insurance & KiwiSaver monitors these registers and endeavours to provide additional staff training where deemed necessary. ABC Insurance & KiwiSaver reviews their compliance programme at least annually.

Privacy & Reliability

ABC Insurance LTD has not been subject to a reliability event. A reliability event is something that might materially influence you in deciding whether to seek advice from me or from ABC Insurance Ltd. As an example, it would include legal proceedings against me, or if I had been discharged from bankruptcy in the last four years.

Confidentiality and use of Personal Information

1. It is understood that any information gathered for this needs analysis and used in any associated advice reports and for insurance applications is personal and I undertake to keep this information confidential and secure.

2. The Privacy Act 2020 gives you the right to request access to and correction of, your personal information.

3. Information provided by you or any authorised agent, will be used by me and any members of my staff for the purpose of providing advice to you, marketing of other services I provide and may also be used by any:

a. Product or service provider when researching, analysing or implementing any of my recommendations or variations thereof; and

b. The Financial Markets Authority and/or any other regulatory body as required for audit or legislative purposes, compliance advisers, assessors or by any claims investigators who may need access to such information; and

c. Other professionals such as solicitors, accountants, finance brokers, financial planners when such services are required to complement this advice and as requested by you.

d. Prospective and actual purchaser(s) if selling my business.

4. The information will be held by me in my office address detailed in this document and my ‘Important Information 'About Me’ document and may be in paper format and/or electronic files and / or may be held remotely in secure electronic storage systems.

Duties and information

ABC Insurance Limited and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way we give advice.

We are required to:

  • Give priority to your interests by taking all reasonable steps to make sure our advice isn’t materially influenced by our own interests

  • Exercise care, diligence, and skill in providing you with advice

  • Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)

  • Meet standards of ethical behaviour, conduct and client care set by. The Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should, and give you suitable advice)

The above is only a summary of our duties as a Financial Advice Provider. For more information, please visit the FMA here.

Disputes and Complaints

If you are not satisfied with our financial advice you can make a complaint by emailing hello@abcinsurance.co.nz or by calling 027 8944 335

When we receive a complaint, we will consider it following our internal complaints process.

  • We will consider your complaint and let you know how we intend to resolve it, we may need to contact you to get further information

  • We aim to resolve complaints within 10 working days from when we first receive them. If we cannot achieve this, we will contact you within this time to let you know we need more time to consider your complaint

  • We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so

If ABC Insurance & KiwiSaver cannot resolve your complaint, or you aren’t satisfied with the way we propose to do so, you can contact the Financial Disputes Resolution Scheme.

Financial Disputes Resolution Scheme provides a free, independent dispute resolution service that may help investigate or resolve your complaint, if we have not been able to resolve your complaint to your satisfaction.

You can contact the Financial Disputes Resolution Scheme by emailing: enquiries@fdrs.co.nz , via telephone on 0508 337337. You can also write to them at Freepost 231075, PO BOX 2272, Wellington.

If you would like further information or to discuss this disclosure, please feel free to contact ABC Insurance & KiwiSaver directly.

Disclosure Statement 

Name: Brayden Murdoch
FSP Number: FSP1011741
Phone: 027 813 9944
Email: brayden@abcinsurance.co.nz 
Address: 24 Fern Drive, Halswell, 8025

I am a financial adviser and provide advice on behalf of ABC Insurance Limited Trading As ABC Insurance & KiwiSaver (FSP1010675), who are licensed as a Financial Advice Provider by the Financial Markets Authority. 

Both ABC Insurance and I are registered on the financial service providers registry which can be viewed at fsp register.companiesoffice.govt.nz 

I Work For You 

As a Financial Adviser, it is my duty to abide by the Code of Conduct for Financial Service Providers. 

I am paid by the providers for the services I provide, however, it is you that I work for. To ensure that I put your interests ahead of my own, I follow a 6-step advice process when providing personalised financial advice which is based on your individual goals and needs. 

I provide all of my recommendations in writing so that you have the opportunity to ask any questions you might have before implementing any of my advice. 

ABC Insurance, and anyone who gives financial advice on our behalf, has duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice. 

My Services 

Personal Risk: (Life, Income, Disability & Health Insurances): 

I provide personalised advice that takes into account your individual circumstances to determine the personal risk products that best meet your personal goals and needs. 

My recommendation is limited to the products offered by the following companies: 

AIA & Chubb

To ensure that advice remains accessible, ABC Insurance does not charge an upfront fee for providing personal risk insurance advice or for implementing advice if you decide to proceed. In place of an upfront fee, ABC Insurance is paid a commission for any new insurance taken up, of between 0% and 240% of the first year's premium, depending on which insurance company you take out cover with. 

From year two, ABC Insurance may then receive an annual commission of between 0% and 25% of the premium for the time ABC Insurance remains the servicing adviser on the policy. I will confirm the amount of commission ABC Insurance will receive when I provide my recommendation to you. 

KiwiSaver: 

I am able to provide a generalised advice service for KiwiSaver products. This involves discussing what level of financial risk you are comfortable with and recommending a fund type that best matches your attitude toward risk and the length of time until you plan on accessing your funds (from conservative through to aggressive).

I am able to provide a generalised advice service for KiwiSaver products. This involves discussing what level of financial risk you are comfortable with and recommending a fund type that best matches your attitude toward risk and the length of time until you plan on accessing your funds (from conservative through to aggressive). 

Once you confirm what type of fund you wish to proceed with, I will show you the relevant funds available to you through the providers I work with: 

To be approved - Booster, Pathfinder, Milford, Generate

Depending on which provider you choose to go with, ABC Insurance can be paid either an upfront fee of between $0 to $300 and/or a commission of between 0% and 0.50% of funds under management. I will confirm how much ABC Insurance will receive when I provide my recommendation. 

General Insurance: (Home, Contents & Car): 

Whilst I don't provide general insurance as part of my product offering, I am able to refer you to our commercial partner, Blanket Advice Limited, who have access to some of the most comprehensive policies on the market. 

If you take out a policy with Blanket on the back of my referral, I will receive a referral commission that will range from 3.7% to 6.25% of each premium, depending on which insurance products you take out cover with, after taxes and levies. 

Home Lending 

While I don't provide home lending Advice as part of my product offering, I am able to refer you to Olivia Murdoch from Total Life who work with banks and lenders to recommend the lending products and solutions that best fits your circumstances and requirements. If you take out a loan with Total Life on the back of my referral, I will not receive a referral commission.

We are required to:

Give priority to your interests by taking all reasonable steps to make sure our advice isn't materially influenced by our own interests. 

Exercise care, diligence, and skill in providing you with advice. 

Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice). 

Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should and give you suitable advice). 

How to raise a concern or complaint about my advice 

Please refer to our website at www.abcinsurance.co.nz for information in respect to making a complaint and our internal complaints process. Contact details of our external dispute resolution scheme are also available on our website. 

Conflicts of Interest

At all times, ABC Insurance Ltd will ensure that the clients best interests are first and foremost when we give advice. If a conflict does exist between the companies interests and the client’s interests, the priority will always be given to the client’s interests. Therefore we will only recommend products suitable to the client regardless of the level of commission we can receive.

For Life and Health Insurance, ABC Insurance & KiwiSaver and its advisers receive a commission from the insurance companies on whose policies we give advice. If you decide to take out insurance, the insurer will pay ABC Insurance & KiwiSaver a Commission. The amount of commission is based on the amount of premium and varies depending on which company you begin a policy with.

For KiwiSaver, ABC Insurance & KiwiSaver will receive a commission if you go ahead with the advice given and open an account with the chosen KiwiSaver provider. The commission is based on your KiwiSaver balance.

Sometimes, ABC Insurance & KiwiSaver and its advisers will receive rewards from product providers for the overall business we provide to them. This may be in the form of tickets to events, dinners out, hampers or other incentives.

To ensure that our financial advisers prioritise our clients’ interests above their own, we follow an advice process that ensures our recommendations are made on the basis of each client’s circumstances and goals. We maintain a register and keep records of any conflicts of interests and the gifts and incentives we may receive. ABC Insurance & KiwiSaver monitors these registers and endeavours to provide additional staff training where deemed necessary. ABC Insurance & KiwiSaver reviews their compliance programme at least annually.

Privacy & Reliability

ABC Insurance LTD has not been subject to a reliability event. A reliability event is something that might materially influence you in deciding whether to seek advice from me or from ABC Insurance Ltd. As an example, it would include legal proceedings against me, or if I had been discharged from bankruptcy in the last four years.

Confidentiality and use of Personal Information

1. It is understood that any information gathered for this needs analysis and used in any associated advice reports and for insurance applications is personal and I undertake to keep this information confidential and secure.

2. The Privacy Act 2020 gives you the right to request access to and correction of, your personal information.

3. Information provided by you or any authorised agent, will be used by me and any members of my staff for the purpose of providing advice to you, marketing of other services I provide and may also be used by any:

a. Product or service provider when researching, analysing or implementing any of my recommendations or variations thereof; and

b. The Financial Markets Authority and/or any other regulatory body as required for audit or legislative purposes, compliance advisers, assessors or by any claims investigators who may need access to such information; and

c. Other professionals such as solicitors, accountants, finance brokers, financial planners when such services are required to complement this advice and as requested by you.

d. Prospective and actual purchaser(s) if selling my business.

4. The information will be held by me in my office address detailed in this document and my ‘Important Information 'About Me’ document and may be in paper format and/or electronic files and / or may be held remotely in secure electronic storage systems.

Duties and information

ABC Insurance Limited and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way we give advice.

We are required to:

  • Give priority to your interests by taking all reasonable steps to make sure our advice isn’t materially influenced by our own interests

  • Exercise care, diligence, and skill in providing you with advice

  • Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)

  • Meet standards of ethical behaviour, conduct and client care set by. The Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should, and give you suitable advice)

The above is only a summary of our duties as a Financial Advice Provider. For more information, please visit the FMA here.

Disputes and Complaints

If you are not satisfied with our financial advice you can make a complaint by emailing hello@abcinsurance.co.nz or by calling 027 8944 335

When we receive a complaint, we will consider it following our internal complaints process.

  • We will consider your complaint and let you know how we intend to resolve it, we may need to contact you to get further information

  • We aim to resolve complaints within 10 working days from when we first receive them. If we cannot achieve this, we will contact you within this time to let you know we need more time to consider your complaint

  • We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so

If ABC Insurance & KiwiSaver cannot resolve your complaint, or you aren’t satisfied with the way we propose to do so, you can contact the Financial Disputes Resolution Scheme.

Financial Disputes Resolution Scheme provides a free, independent dispute resolution service that may help investigate or resolve your complaint, if we have not been able to resolve your complaint to your satisfaction.

You can contact the Financial Disputes Resolution Scheme by emailing: enquiries@fdrs.co.nz , via telephone on 0508 337337. You can also write to them at Freepost 231075, PO BOX 2272, Wellington.

If you would like further information or to discuss this disclosure, please feel free to contact ABC Insurance & KiwiSaver directly.